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Refund policy

We want you to love everything you order from MJHome. If something isn’t quite right, our self-service portal makes returns easy.

Use our self-service portal: Start your return →
(You’ll need your order number and zip code.)

  • Returns are accepted within 14 days of delivery (the day your carrier marks the package delivered).

  • Items must be unused, unwashed, and in original packaging with all tags/parts included.

  • Final Sale/Clearance items (including prices ending in $.99), free-gift items from promotional orders, and items purchased with coupon codes marked “Final Sale” are not returnable.

  • Submit your return request within 14 days of delivery. Once approved, the return must be shipped within 7 days after return approval. Orders placed before this policy update retain the return deadlines provided at purchase.

What is “Free Returns” Coverage?
At checkout you can add VIP Return Coverage. When you opt-in:

  • Your return shipping label is FREE for any item(s) you send back for a refund or exchange.

  • Start your return in the portal and your label will be automatically covered.

If you do not purchase VIP Return Coverage:

  • You can still return your items using the portal.

  • The cost of the return label will be deducted from your refund (or you may ship the item back with your own insured carrier).

All returns are subject to the guidelines on this page.

  • Once your return is delivered to our warehouse, please allow 1-3 business days for inspection and processing.

  • Refunds are issued to the original payment method (less return label cost if VIP was not purchased). Original shipping is non-refundable.

    • At our discretion, a 20%+ restocking fee may apply if an item is not returned in original condition, is missing parts, shows signs of use, or was damaged due to improper repacking.

    • Unauthorized returns or returns that arrive outside the policy window may be refused.

You may send your return with any trackable, insured carrier. For items valued over $75, please use tracking and insurance. We cannot guarantee receipt of returns shipped outside the portal without tracking.

Return address:
Mama’s Junk – Returns
1001 N 10th St, Ste 1
Millville, NJ 08332

Do I pay return shipping?

  • With VIP Coverage: No, your return label is free.

  • Without VIP Coverage: The return label cost is deducted from your refund when using our portal.

Can I return Final Sale items?

  • Final Sale/Clearance (including prices ending in $.99) are not eligible for return or exchange.

How long do refunds take?

  • 1-3 business days after the return is delivered to our warehouse. Your bank/card may take an additional 2–5 days to post.

Legal & Policy Notes:

  • This policy applies to online orders shipped to U.S. addresses.

  • We reserve the right to update this policy at any time. The version posted at checkout is the governing version for your order.

Using the 10% new-customer welcome discount does not make otherwise eligible merchandise final sale. Eligible items may be returned under our standard return policy. Refunds are based on the actual discounted amount paid. Items individually marked Final Sale or otherwise excluded by our return policy remain ineligible.