FAQs

MJHome is a female owned and operated home decor brand in Cumberland County, NJ. From an idea in 2016 walking the aisles of HomeGoods with my grandmother telling her, "I want to offer great products, but also show people how to decorate!"

MJHome was previously known as Mama's Junk Co. when my first brick and mortar store opened in 2018 selling home decor pieces and estate furniture that I refinished in my spare time. I was a new mom and my husband called me Mama, mixed with the estate furniture, Mama's Junk was born.

MJHome is a growing decor brand. Many of our products are manufactured exclusively for my company and I am dedicated to bringing more to my brand to continue carrying affordable and high quality pieces.

MJHome warehouse is located in Millville, NJ where our team of women pick, pack and process all orders in house.

All claims must be submitted through our Returns & Claims Portal.

Please have the following ready:

• Your order number and shipping zip code
  
• A brief description of the issue
  
• Clear photos of the item and packaging (if applicable)
  

⚠️ Do not discard any damaged items or packaging materials (including boxes, bubble wrap, or shipping labels). Carriers require this information and photos for all claims.

Once your claim is submitted with the required details, we file directly with the carrier. As soon as the claim is complete, we will issue your replacement or refund right away, no extended waiting period.

All claims must be submitted through our Returns & Claims Portal.

Please have the following ready:

• Your order number and shipping zip code
  
• A brief description of the issue
  
• Clear photos of the item and packaging (if applicable)
  

⚠️ Do not discard any damaged items or packaging materials (including boxes, bubble wrap, or shipping labels). Carriers require this information and photos for all claims.

Once your claim is submitted with the required details, we file directly with the carrier. As soon as the claim is complete, we will issue your replacement or refund right away, no extended waiting period.

Our orders are typically processed within 1-3 business days. As long as your order has not been packaged, we would be happy to assist.

Once your order has been packaged and your shipping label has been purchased, an email is automatically dispatched with your tracking information and shipping carrier. Please check your spam folder if you did not receive an email after 3-5 business days from your purchase.

Standard shipping orders take 1-5 business days to be processed and packaged before being shipped out of our warehouse. Delivery times are not guaranteed but are our best approximation and vary with each carrier. Shipments and deliveries occur only on weekdays.

You can view our entire Shipping Policy for more details.

We ship everywhere in the US except P.O. Boxes, Alaska, Hawaii, US Territories, and Military Addresses (APO/FPO). We do not ship to Canada or other international countries due to the high shipping costs.

You can return your item within 14 days by mailing the package to our warehouse. We have an online portal to enter the details for your return to have a prepaid label issued to you. You can find additional info on our Return Policy.

We do not accept returns on Sale/Clearance items, items ending in $.99, or items from an order that received a free gift during a promotional period.

Click here to start a return.

We do not accept returns on marked Final Sale/Clearance items, items ending in $.99, items from an order that received a free gift during a promotional period, or items from an order using a coupon.

All claims must be submitted through our Returns & Claims Portal.

Please have the following ready:

• Your order number and shipping zip code
  
• A brief description of the issue
  
• Clear photos of the item and packaging (if applicable)
  

⚠️ Do not discard any damaged items or packaging materials (including boxes, bubble wrap, or shipping labels). Carriers require this information and photos for all claims.

Once your claim is submitted with the required details, we file directly with the carrier. As soon as the claim is complete, we will issue your replacement or refund right away, no extended waiting period.

Login to your account from the profile icon on the top right corner of this page. There you will see all your orders listed.

Please use this link to access your customer subscription portal and make changes. You can skip or cancel at any time! Click Here: Customer Portal